Tag: community building

  • How to Create a Referral Program That Attracts Givers

    Most advice on how to create a referral program is built for brands that sell socks, software, or meal kits. It tells you to slap a discount on a page, send a blast, and wait for “growth.” I think that advice is wrong for community-first founders. If you’re building around trust, taste, and actual relationships,…

  • 10 Customer Retention Tactics That Actually Work for Founders in 2026

    Let's get real. You pour your soul into getting customers. So why does it feel like you're constantly refilling a leaky bucket? It’s because we obsess over acquisition but forget the real secret to growth: keeping the amazing people who already believe in us. The churn is exhausting. It drains your revenue and your morale.…